Saludus
Help with routes, offline maps, watch connectivity and the training experience.
SUPPORT
Something not working? Let’s solve it together.
We provide clear, secure and direct support for questions about Saludus, FinMind, ŠU.NIR or the Ingenium Studio website.
FinMind
Help with budgets, goals, data management and using the application.
ŠU.NIR
Help with vault access, AutoFill, backups and data transfer.
Website
Technical reports about access, content, language or links.
Safe communication
We never ask for passwords, verification codes or sensitive records in support messages.
Contact support
Send your request to support@ingenium-studio.com. We review messages as soon as reasonably possible and explain the appropriate next step clearly.
Help us resolve it faster
Include the product name, device model, operating system and app version, the steps that caused the issue and any error message you saw. Do not send passwords, one-time codes, full location history, health records or financial records.
Use the right channel
Report security vulnerabilities to security@ingenium-studio.com and personal data or privacy requests to privacy@ingenium-studio.com.
Emergencies
Ingenium Studio products are not emergency services, medical diagnosis tools or professional financial advice. In an emergency, contact the authorised emergency service in your country.